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faq_question_1 What payment methods do you accept? Will you keep my card information on file?
faq_answer_1 We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. We do not keep your card information on file to protect your privacy.
faq_question_2 Do you offer same-day shipping?
faq_answer_2 We pride ourselves on industry-leading shipping speeds. Most smaller orders placed before 3:00 PM EST ship the same business day. Orders placed later in the day typically ship the next business day.
faq_question_3 How fast will my order ship?
faq_answer_3 You can expect your order within 3-5 business days. If you experience shipping issues or need your order sooner, contact us at info@siliconedepot.com or call 812-824-8000.
faq_question_4 Can your silicone be painted?
faq_answer_4 Most silicones cannot be painted with standard paints because paint won’t adhere properly. If paintability is important, we recommend using our Painter's Caulk.
faq_question_5 What’s the shelf life of your silicone products?
faq_answer_5 Most silicone sealants have a shelf life of 2 years from the date of manufacture. Always check the product label for the exact expiration date. Proper storage in a cool, dry place will help maximize performance.
faq_question_6 What is your return or exchange policy?
faq_answer_6 We offer a 1-year warranty on product quality within accordance to each product's labeled manufactured date. If you experience product issues, contact us at info@siliconedepot.com or call 812-824-8000.
faq_question_7 How do you ship pallet-sized orders?
faq_answer_7 By freight. If you need specific shipping accomdations, notated it within your order comments or contact us at info@siliconedepot.com or call 812-824-8000.
faq_question_8 How much does shipping cost?
faq_answer_8 All orders over $35 ship for free in the continential U.S.
faq_question_9 Can I request a quote for a large order?
faq_answer_9 Yes, click here for a custom quote, and our team will reach out.
faq_question_10 Does your Food Grade product meet FDA/NSF standards for food-grade applications?
faq_answer_10 Yes, our Food Grade meets FDA and NSF requirements for food-grade and potable water applications. Be sure to check the product description or contact us if you need documentation for compliance.
faq_question_11 Can this product be used on vinyl surfaces?
faq_answer_11 No, this product is not recommended to be used on vinyl surfaces.
faq_question_12 Does this product have an odor?
faq_answer_12 Yes, this product releases acetic acid as it cures (vinegar smell).
faq_question_13 Can this product be used around electrical wire?
faq_answer_13 No, this product cannot be used around electrical wire.
$6.35
